How Do Plan Vouchers Work?

Orbit

Last Update 2 tháng trước

A plan voucher is a prepaid digital voucher that gives you the right to access a specific data plan. It does not provide immediate mobile data—it must be attached to an Orbit eSIM and activated before use.


Key features of a plan voucher:

✅ Can be purchased in advance and stored for later use

✅ Remains valid for 180 days from the purchase date

✅ Can be transferred to another user before being attached to an eSIM

✅ After being attached to an eSIM, only activates when used for the first time in the designated country

How Do I Use a Plan Voucher?

1️⃣ Purchase a Plan Voucher

  • Buy a plan voucher in the Orbit App or from a VIP Market partner.
  • Review plan details, including coverage area, data allowance, and price.


2️⃣ Attach It to Your Orbit eSIM

  • Before activation, you must attach the plan voucher to your Orbit eSIM.
  • This links the plan to your device and prepares it for activation.
  • Once attached, the voucher cannot be transferred to another user.


3️⃣ Activate by Connecting in the Designated Country

  • The plan does not start counting down until you use data in the designated country.
  • Once your device connects to a supported local network and uses data, the plan becomes active.

Voucher Expiration & Validity

Vouchers remain valid forever. 


Once attached, Plans are valid for 180 days. 


Once activated, the Plan follows its standard validity:

  • 30 days for standard plans
  • 90 or 180 days if an extension was purchase

Can I Extend or Top Up a Plan Voucher?

Extensions: You can purchase a 90-day or 180-day extension during initial purchase and before activation. This extends the validity period after activation.

Top-Ups: Once a plan is activated, you can add more data to it through a top-up in the Orbit App

Can I Transfer a Plan Voucher to Someone Else?

Yes! You can transfer a plan voucher to another user before it is attached to an eSIM. This allows flexibility if you purchased a plan for someone else.

No transfers after attachment. Once a plan voucher is linked to an eSIM, it cannot be transferred to another user or device, but can be shared with other users. 

Was this article helpful?

0 out of 0 liked this article